Testimonials | Apex Radio Systems
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  • PGL PGL Children’s Adventure Holidays Liddington, Swindon “Ive recently set-up a 150 acre, 600 bedded children’s outdoor education and adventure centre on the outskirts of Swindon. With a site this size, radios were essential addition to our kit list. The staff at Apex was helpful and patient and were able to offer a great product at a great price. The team at Apex have been able to help with small “one off” orders as well as bulk ordering and every time have been able to help and give advice on what would suit us and our operation. I’ve been able to recommend Apex Radio Systems to my colleagues who work at our other centres across the UK and all have said how positive Apex have been in helping to meet their various needs.” Dan Grewcock- Centre Operations Manager 
  • the chester hotel The Chester Residence 5 Star Luxury Hotel, Edinburgh “The Chester Residence is Edinburgh’s finest 5 star hotel, a collection of Georgian Townhouses set in the stunning West End area. We offer a home from home in the city with designer style and unrivalled hospitality. Our guests need instant results as they are paying a premium price for premium service. From first contact to delivery of our new communications system the service from Apex has been very professional. Within a day of us setting up the system all my team were commenting on how this will be a “game changer” in terms of providing first class service to our guests. The Apex radio system allows real time live communication and in turn, aid my team in delivering a perfect guest journey.” Rory MacAleece- General Manager 
  • icom Icom UK Ltd. Distribution Office “Apex Radio Systems Ltd. has been a supplier of Icom products for over a decade, supplying and supporting a broad range of Icom Private Mobile Radio (PMR) equipment and radio systems across the UK. The company is renowned for their friendly team of sales professionals and engineers who are able to cater for a wide range of customer requirements. As such they have a reputation for technical knowledge, product expertise and service. We have no hesitation in recommending Apex Radio Systems Ltd for the supply of our full range of PMR analogue and digital radios”. Bob Stockley – Icom Managing Director 
  • beamish Beamish Museum   “We have used Apex Radio Systems for a number of years and the service they have offered us has been exceptional. They provide good quality products and support from their staff is excellent.   Anthony Gales- Attendant Team Leader 
  • tiger tiger glasgow AGM Tiger Tiger Glasgow "Communication within our Tiger Tiger venue is crucial for both staff and customer safety alike, which is why two way radios play such an important part in how we operate. When it came to replacing our existing radios, we decided to look around to see how we could get the latest radios for the best possible deal. We came across Apex Radio Systems as they provide 2 way radios specifically for the leisure industry. Their service from day 1 was exceptional and they've provided us with an excellent price for an upgrade to Digital radios, which deliver double the capacity with improved clarity and battery life, compared to the analogue radios used in the past. Apex now provide our internal radios and also fully manage and support our Pubwatch scheme radio system. For any other Tiger Tiger venue or indeed any company looking to improve how they communicate I would definitely recommend speaking with Apex Radio Systems." Kaley Bostock- AGM Tiger Tiger Glasgow
  • safer glasgow  GLASGOW CITY SHOPWATCH RADIO LINK “I have worked with Apex Radio Systems Ltd for over 3 years regarding the Retail Radio Link that we operate within Glasgow City Centre. Initially the link was set up using Analogue technology and although it was successful to a degree communications between the retailers was not always felt to be of a good enough standard to combat / reduce retail crime. Early in 2009 we decided to look at moving over to Digital technology. Although we had regular meetings with Apex to discuss the transfer the majority of the actual work and organisation was carried out by Apex. In June 2009 we officially transferred over to the digital network with a launch at Strathclyde Police Headquarters. The launch and transfer was extremely well organised by Apex and indeed all users were transferred over from the analogue to the digital system in one day. The digital system now provides a very high quality service to the retailers within the City Centre. Their comments regarding the new digital frequency are 100% positive with communications now crisp and clear no matter what layout a business may have. GCSS and the retailers feel that it is an invaluable service in combating retail crime. The network is constantly growing as the word spreads. Indeed we know from Police statistics that the shops that are not currently part of the network are being targeted. We also have a process agreed with Apex regarding new customers signing up for the network whereby those requesting to join find that once they have completed the required paperwork the radio equipment is delivered to them usually with 2 / 3 working days. We have also found that the quality of the equipment that Apex supply to be excellent. The radios also have excellent features such as emergency buttons, silent emergency button and a silent suspect package button.  All radios are not only linked to everyone else on the retail network but also to our CCTV Command Centre who can assist with the CCTV recording of an incident and police assistance with each radio having its own individual identification. The software used within each radio is also secure and therefore with this safeguard and the fact that we have a rental only policy means that we know exactly who is on the system at any one time. Overall we are very satisfied with the equipment and level of service we receive from Apex indeed we are now working with Apex to implement an extension to the digital service covering all the nighttime venues such as Pubs, Clubs and Hotels. Please let me know if you would like further information regarding our partnership with Apex Radio Systems Ltd. Alan Ritchie- Business Liaison Officer , Central and WestGlasgow Community & Safety Services
  • premier inn Premier Inn – Newcastle City Centre Millennium Bridge “My job is to help make sure Premier Inn Millennium Bridge in Newcastle's City Centre, is as welcoming, safe, secure and relaxed as possible. Another way we have managed to do this recently is through using two way radios provided by Apex Radio Systems Ltd. Apex came highly recommended due to their extensive experience of providing communications to the UK hotel sector and their service and professionalism has been second to none. From site visits in which they fully explained the benefits of using wireless radio communication to full training and free trials, Apex made the experience of sourcing, testing and using 2 way radios as simple and straightforward as I could have hoped for. At Premier Inn, we're committed to providing a warm welcome and using the radios supplied from Apex allows us to do this in an affordable and highly effective way. For any hotel looking to improve their safety and communication, I would recommend you speak with Apex Radio Systems Ltd as they have helped me make Premier Inn Newcastle a better place to stay.” Claire Holder- Operations Manager, Whitbread Plc (Premier Inn – Newcastle City Centre Millennium Bridge)
  • belvedere  The Belvedere Hotel Dublin City Centre: “The Belvedere Hotel, located in the heart of Dublin city centre is a busy, well placed premise ideal for visitors looking to experience the wonderful sights and sounds of our city. With such a thriving venue comes the rewarding but very demanding responsibilities of the day to day management of our staff, to ensure each visitor experiences the best possible stay with us. To help ease our hectic schedules we have looked to two-way radio communications to provide instant contact between key members of staff and departments, namely management, reception, housekeeping and our traditional bar and restaurant. Apex Radio has provided us with quality radio handsets on hire basis. This ensures we have ongoing peace of mind as any problems which could arise will be dealth with by experienced Apex engineers. Should you have any radio requirements then I urge you to contact Apex, as I am more than happy with the quality and service they have provided me with.” Cathal O’Donoghue – General Manager 
  • mnx security MNX Security “MNX Security has been working with Apex Radio over 9 years now. Our security company provides fully qualified personnel to many venues and events around the UK. We specialise in providing highly trained staff to people that need the best. Because we offer such services it is essential our staff have fully reliable tools to assist their job. Apex Radio continues to provide MNX with top quality radio products at cost effective process. MNX would not hesitate to recommend Apex, their services and products, to any other company.” Steve Bennet- Operations Director 
  • Monument Mall Shopping Centre,  “For many years Monument Mall Shopping Centre has used two-way radio equipment to enable contact between key staff and our security team on site. In 2010 it became time to replace our old analogue radio system and as we already had dealings with Apex Radio Systems, as they are the supplier of the Newcastle Shopwatch Radio Link Scheme, we asked them for advice on the best way forward. Apex advised that new digital radio equipment, which provides a totally secure on site radio network, was the latest in technology. Knowing we were looking to invest in a radio system which would continue to be workable for many years to come we knew this would be the best option for Monument Mall Shopping Centre. Apex has now installed a fully capable and reliable Motorola digital radio system within Monument Mall Shopping Centre. This new equipment is now providing high quality communications between staff and ensuring we are able to continue offering a safe and welcoming environment to all of our visitors. And these important factors help the retailers based at Monument mall Shopping Centre to offer their customers a professional service” Peter Gaynor- Centre Manager 
  • pact Barry Pact Shopwatch Radio Link Scheme   “As the Chairman of BARRY PACT I work in conjunction with Apex Radio Systems and the retail community trying to constantly prevent store theft and tackle anti-social behaviour within the town of Barry. Apex Radio Systems set up in 2004 a very successful Shopwatch scheme which allowed all local business’s the opportunity of constant two-way radio communication with one another using Handportable Security Radios that Apex supply. Since Apex introduced the scheme we have noticed significant improvements in terms of the security of the town for which we hold Apex in extreme high regard.   As well as being the Chairman of BARRY PACT I also work for TESCO as a Security Manager (store 2081). This store also uses one of the Apex Radio Systems and proves to be beneficial on a daily basis to the Tesco store, promoting piece of mind and improving security to both staff and customers alike. Through working with Apex At BARRY PACT I have been extremely impressed with both their quality of service as an organisation and their professionalism afforded to me as a customer. With these skills, Apex provides support and understanding to help us overcome the current critical issue with the payment of invoices that my store has experience for some time. Through my experience working closely with Apex for the last 5 years I can honestly say that any internal systems they could provide or would suggest, would be specific to our needs and enhance our internal communications. I would be 100% supportive of Apex supplying internal radios to our store to take communication within the store to the next level. Apex seems to be a customer driven company and in my experiences always strive to ensure that customers are happy and satisfied with both the equipment and service provided.”   Dave Sharpe- CCTV and Customer Security Manager
  • esporta Esporta Health Clubs The Riverside Health & Raquets Club, Chiswick “Communication within our branch is crucial which is why two way radios play such an important part in how we operate. When it come to replacing existing radios, we decided to look around to see how we could get the latest radios for the best possible deal. We came across Apex Radio Systems as they provide two-way radios specifically for the leisure industry. Their service from day one was exceptional and they’ve provided us with exactly the radios we need for an excellent price, For any other Esporta branch or indeed any company looking to improve how they communicate I would definitely recommend speaking with Apex Radio Systems.” Gene Roberts- Maintenance Manager 
  • slovak wildlife society Slovak Wildlife Society Not-for-profit Organisation “I am writing on behalf of all at the Slovak Wildlife Society to thank you and your colleagues for once again supporting our project with the loan of radio equipment. The radios were an invaluable safety tool while working in winter conditions in remote areas and also allowed groups of volunteers to coordinate their efforts.” Robin Rigg – Chairman 
  • doubletree Doubletree by Hilton Hotel Aberdeen “DoubleTree by Hilton is one of Aberdeen’s finest city centre hotels offering scenic coastal views; fine dining, Spa and Leisure Club. As the Oil and Gas capital of Europe our clientele is vast; which means our means of communication is vital to our hotel. We contacted Apex Radio Systems for advice on two way radio’s that would suit our needs, their assistance from start to finish was second to none and now are able to work more efficiently. We would recommend any business to use Apex Radio Systems Ltd.” Rafael Ricaurte- Maintenance Operations 
  • Southport Town Centre “Apex Radio Systems Ltd has been working in Southport with a radio link scheme for ten years.  During this time we have felt that the service we receive form Apex is excellent, and we have never considered changing radio suppliers. We work alongside Apex in the town centre on both the shop and pubwatch radio link schemes, and receive a proportion of the revenue created from hire of the radios to the shops and pubs in Southport, back to further develop the scheme and area for local business and customers. In all the years we have worked with Apex I think that their greatest strengths are technical ability, and service support.  The turn around of jobs and actioning of requests from new users is excellent, and they communicate to us every step of the way when a new initiative or scheme development is being proposed. The staff are friendly and courteous and in general I feel that Apex Radio Systems Ltd are a genuine, professional and competent company to work with, I would not hesitate to recommend the service they provide to other towns and cities and have done so throughout my working relationship with them.” Steve Booth- Southport Town Centre Manager
  • lifestyle sports Lifestyle Sports Cork Shopwatch Digital Radio Link Scheme “Since the installation of the Cork Shopwatch Digital Radio Link Scheme, Life Sports has seen a large reduction in stock loss at our Patrick Street branch. The radio link has assisted in reducing and controlling loss and addition to this the management and staff feel a greater degree of safety and comfort from the fact that the radio can be used to alert others to the need of assistance should there be any threat or fear of violence. The store manager and security staff have commented several times on how information gained from the use of the radio system has helped the store. The ability to adequately prepare for the arrival of suspects due to advanced notice received from others in the community is essential. Lifestyle Sports would not hesitate to join Apex Shopwatch Schemes in other towns and cities and would highly recommend Apex Schemes to other retailers too.” John Murphy- Head of Security Ireland 
  • metnor construction Metnor Construction “We confirm that the service from Apex was very good and the very few repairs that were required were completed quickly and kept the site operational at all times. All six of the radios were continually used since first delivery, and were especially important for the steelwork erection between the Steel Erectors, Crane Operator, Banksmen and our Foreman in horrendous winter weather conditions.” Gerry Simpson – Contracts Manager
  • g4s G4S Secure Solutions (UK) Ltd “I used Apex Radio Systems to supply me with over 200 radios, on 4 channels, with repeater systems for each channel. They also supplied headsets for our pit crews and supervisors. This was at short notice… The quality of the ewuipment, delivery and set up was excellent and I am happy to recommend this company to anyone requiring hand held radios for their future events.” Andrew Simpson- Operations Manager 
  • Scarborough Pubwatch Scheme & Director, Studio 1 Nightclub and Vivaz, ‘As Chairman of the Scarborough Pubwatch Scheme and Director of a successful live music venue and busy nightclub in Scarborough Town Centre, the responsibility lies with me for the provision of safety for all my staff and customers. Our local Pubwatch Radio Link Scheme, supplied by Apex Radio Systems Ltd. is invaluable in giving all the premises involved access to immediate communication with each other, the local CCTV and North Yorkshire Police, in an easy to use arrangement. We can all let each other know instantly over the radio of any potential troublemakers in the area visiting the local pubs and clubs. Door staff and CCTV can then keep an eye out for those people who may be causing problems. This helps us to make a decision to quite rightly refuse nuisance revellers entry to Scarborough’s pubs and clubs, making the town a happier and safer place to enjoy a night out. I was so pleased with the system Apex Radio Systems Ltd. started back in 2002 that they were the first and only radio company I contacted when I was looking to renewing the two-way radios I use internally at my premises. I have always found them a reliable, honest and friendly company to work with and would recommend them to any other town or city who was looking to start a Pubwatch in their area, or who wanted a trustworthy supplier of radio equipment for use in their premises’ Mr Paul Murray - Chairman, Scarborough Pubwatch Scheme & Director, Studio 1 Nightclub and Vivaz, Scarborough.
  • north lanarkshire cctv North Lanarkshire CCTV Ltd North Lanarkshire CCTV Ltd (NL CCTV Ltd) provides CCTV monitoring services throughout their region. They cover all North Lanarkshire Town Centre’s including associated housing areas. Airdrie was the first town in the UK to introduce CCTV into public areas and the Company has always been proactive in the fight against crime. "Here at NL CCTV Ltd we were determined to assist the retail community by protecting shops and shoppers, and after contacting Apex, we thought that a two-way Radiolink scheme would be ideal in helping to combat crime and anti-social behaviour in our towns. Motherwell, Coatbridge, Airdrie, Wishaw and Bellshill all have successful Radiolink schemes, the schemes in these towns allows the fast exchange of information to help more offenders be caught and make our towns safer places to work and shop. We have had Radiolink schemes in North Lanarkshire since 2000 and we feel that the service and support we have received from Apex Radio Systems Ltd has been exemplary, they recently upgraded our scheme with state of the art radio equipment, featuring user ID and Panic facilities, and all at no extra cost to the radio users. I would be pleased to recommend Apex to any other town or city who are interested in tackling retail crime, as I feel the service and on going support they provide to us as the co-ordinators and the users at store levels is professional, friendly and reliable, Apex Radio Systems Ltd are a dependable and trustworthy company."
  • nestle Nestle "At Nestlé we used to spend a great deal of time and money by using mobile and DECT phones. We found ourselves in a position where the cost of such devices was getting too expensive and when there was a problem with them we had to wait too long and spend too much getting them replaced. In 1997 I’m glad to say someone recommended Apex Radio Systems Ltd to us and since then our communications have been made a whole lot easier. From the very first time we spoke to Apex they were friendly and professional. They also explained what we needed (and more importantly what we didn’t need). This not only saved us lots of time but it also saved us money as well. Since then whenever we need something they are always ready to help out and this has meant the site now has total coverage. For any company big or small I would have no hesitation in recommending Apex. Their service and staff are superb and are a pleasure to deal with." Alex Brown - Nestlé UK Ltd
  • newcastle united Newcastle United Football Club Since 1993 Apex has provided Newcastle United Football Club with two way radio communications for use at St. James’ Park Football Ground. Apex is responsible for the service and maintenance all of the radio equipment used at our grounds and we have never been let down with our unique and urgent requirements. Staff working in all departments use handportable radios for instant communications with colleagues, from Security to Stewarding and Maintenance to Match Control. The service we receive is second to none, with qualified engineers available to speak with or visit our stadium at short notice to ensure all our radio products are in full working order. This kind of service is a must for NUFC to ensure we can offer total safety and security to our 52,000 capacity crowd on match days. I would not hesitate to recommend Apex to any company who needs a cost effective and reliable service provider for radio communications. Steve Storey – Head of Safety and Security
  • valleywatch Valley Watch – Retail World Shopwatch Team Valley Trading Estate, Gateshead “Valley Watch work in partnership with Retailers Against Crime North East and Retail World land agent Land Securities to assist the retail units with the security of the park. Apex Radio Systems were brought in to provide a reliable communication link between the units and Valley Watch control room. The system gives a quality service to the retailers and a clear link to the CCTV control room operators, enabling them to provide an invaluable service to combat crime in the area. New retailers arriving on Retail World and wishing to take part in the Shopwatch scheme find the lead time for installation of equipment from Apex is only two to three days, enabling them to add enhanced security to their unit quickly and efficiently. The staff at Apex Radio Systems, from sales through to engineers, is very friendly, polite and professional at all times. We are very satisfied with both the equipment and the service that we receive from Apex and look forward to continuing our relationship in the future.” Paul Cameron- Control Room Manager 
  • nsl services  NSL Services Group Edinburg “Apex has provided radio communication services to NSL Services Edinburg since the commencement of our Parking Enforcement contract with Edinburgh City Council  in 2006. The contract covers communication with over 120 on street and vehicle based staff, 24 hours per day together with a despatch control facility in one of our bases. We chose Apex as they are market leader in the provision of radio communication equipment and services and offer a reliable, efficient, knowledgeable and friendly service which covers all aspects of this type of service. NSL Services Edinburgh benefit from reliable and quality equipment provided by Apex, together with advise and expertise provided by their staff on a wide range of areas within the communications sector. In addition to an excellent service and repair facility. We would recommend Apex as communications service provider for both the quality of equipment and their ethos of providing a quality customer service”. John Taylor- IT Analyst/ Quality Manager 
  • unilever Unilever “As one of the UK’s most recognised business names, Unilever understand just how important it is to find service providers who make their life easier. We have had Apex Radios on site for many, many years. They have been very reliable with very few faults. I would not hesitate to recommend Apex to any company who needs a cost effective and reliable service provider for radio communications” Alan Steele – SHE Support Technician 
  • wolves and humans society Wolves and Humans Foundation “As a small charity Wolves and Humans Foundation has been overwhelmed by the help and generosity offered by Apex. The friendly staff answered all of our wuestions and helped us find the right product to keep our volunteers safe and in touch with each other in the mountains. The equipment worked brilliantly. It was completely reliable and very robust. The battery life was impressive, even in freezing temperatures and the radios were easy to use, despite our frozen fingers! Apex radios supported our Wolf and Lynx survey with top quality equipment, generously lending us everything we needed and sending it to us free of charge. I can’t praise them highly enough. They were a pleasure to work with and I would recommend them to everyone. Thank you Apex!” Louise Sutherland- Wolves and Humans Foundation 
  • teviotdale leisure Teviotdale Leisure Centre, Hawick Part of Borders Sport and Leisure Trust “Many thanks for the speedy & cost effective repairs to our radios. We are a fairly large Leisure centre, and radio communication is essential for the safe and efficient operation of our building. The icom radios we bought from you have done very well to withstand all the abuse that they get, with years of falling on hard floors and probably worse, into soft water. A dry out in warm place usually gets them up & running again, but its great to know that you can even save them even when that doesn’t work. The service we have received from you has been so good, I have recommended you, amongst others, to the local flood prevention group, who were equally impressed by you and bought radios from you as well. I will remind them that you have an excellent service centre as well should they ever require repairing. I will not hesitate to recommend you in the future, and couple with such competitive pricing, and straight forward sales team that know what they are talking about, I know that when we do need to replace our radios, one phone call will be all it takes. W.Bruce-Duty Manager
  • new look New Look “New Look and Apex Radio Systems Ltd. have had a long term successful partnership providing cost effective and more importantly reliable radio communications within stores. For company, however big or small, who wants to deal with a company who makes things easy whilst offering exceptional service and value for money I would recommend Apex Radio Systems Ltd.” David Shepherd- National Security Manager, New Look 
  • harrogatecouncil Harrogate District Shopwatch Radio Link Scheme   “Harrogate has operated a CCTV scheme between shops, licensed premises and the CCTV Control room based in the town for over ten years. This was an analogue network that was installed by another radio provider at the outset of the scheme and owned by Harrogate Borough Council. The Council directly hired the radio handsets to scheme members as a revenue income. Harrogate District also includes the towns of Ripon and Knaresborough. Both had a local Radiolink network organised by the police, but even though CCTV cameras were being monitored in both locations, CCTV operatorswere not part of the Radiolink owing to the distances involved. Apex Radio Systems won the contract to replace the analogue network in Harrogate with a digital one, and to find a solution to the problem of getting Radiolink messages from both Ripon and Knaresborough back to CCTV control in Harrogate. After investigation and trial, an infrastructure using Harrogate Borough Council’s own intranet system to relay radio messages was installed by Apex, which was a “no cost” solution that has proved very effective. The outcome is a digital network covering Harrogate Town that has prompted positive feedback from many users of improved transmission clarity and reception, including CCTV operators themselves. That users in Ripon and Karesborough can now talk to CCTV operators in Harrogate at all times of day or nigh has proven a more attractive product for business resulting in an increased membership in both towns; this wouldn’t have been possible without going digital. Throughout I have found Apex easy to deal with and from the outset they had a good appreciation of what Harrogate Council required, and the possible options available to meet our needs. Their costed proposals were clearly presented and of the three tenders we received, met our requirements at the most attractive price. Work was always carried out on time, and I was particularly impressed that on the day of Harrogate digital “go-live”, their technicians arrived from Newcastle despite heavy overnight snowfalls, an indication of their commitment to getting our scheme activated on schedule. Apex offered an attractive revenue return to Harrogate Council per radio handset taken up by scheme members, and have taken over all aspects of member invoicing, which has lifted a burden from our finance department. Apex clearly has an organised administration department, as revenue payments to us are being made promptly without problem and orders for new members radios are handled quickly and efficiently using overnight couriers. To date our experience with Apex Radio Systems has been only positive. Their solution to our requirement for a digital network covering the district has fully achieved that goal and their service has been both professional and courteous at all levels. Despite being a large national radio provider, the service we continue to receive feels personal, and I feel confident of prompt attention should any issues ever arise.   Chris Chelton – Radiolink Project Officer
  • marriott hotells Marriot Hotels & Resorts " Our leading venue The Marriott Hollins Hall Hotel & Country Club, part of the Marriott International Inc Group, is located on an 18 hole championship golf course, offering the rural gateway to traditional Yorkshire hospitality, with easy access to the Yorkshire dales. We contacted Apex Radio Systems to see if they could help with two – way radio communications in and around our site. Apex were positive they would be able to assist, and provided a two – way radio communications system to meet our needs. We now have constant contact between staff, with no call charges, which link all areas of our premises maintaining an efficient and secure hotel environment. Whether that is Reception contacting Porters, the Kitchen contacting Room Service or our Conference team liaising with the Banqueting team. This all saves our hotel time and money and of course enables us to give best service to our customers so they have nothing but a pleasant and relaxed time while staying with us, which means they will not hesitate to return. Apex also offer excellent after sales customer service, we are able to contact them to discuss any requirements, secure in the knowledge they are always there to help and support” Craig Howie – Financial Operations    
  • regents college london REGENT'S COLLEGE LONDON

     “The new system supplied by Apex works above and beyond the expectations we had for a radio system. We placed the order and were visited by a member of the Apex technical engineering team. The whole system was installed in a morning with Apex working with our staff to set up Base Station equipment and give training on use of the handportable radios. It has been a pleasure to deal with all the Apex staff and I would certainly recommend your company to others”.

    Scott Costello, Facilities Manager Campus Services

  • The Pheasantry Commission Bowfront Estate “As the Head Gamekeeper of The Pheasantry Commission I have relied upon Apex Radio Systems to provide the appropriate robust and reliable two-way radio communications to our estate for many years. With seasonal daily parties shooting on our land we know one of the most important issues is to ensure our patrons safety. That is why the radios we use to communicate between staff, including the Beaters and Estate Management, are most important to our organisation I would certainly advise anyone looking for a communications system that they can rely on, with the added extra of excellent customer service and care, to make contact with Apex.” Head Gamekeeper- The Pheasantry Commission, Bowfront Estate 
  • o2 academy newcastle O2 Academy  Newcastle City Centre “Since switching from our old house radio providers, Apex Radio Systems have been a pleasure to work with. The product quality is top class and we have found communication between stuff, management and security to be a lot more efficient. The longevity of the radio’s battery life and the clarity in communication has given us one less worry in our busy working environment. On top of this, the staff at Apex are always a pleasure to deal with, particularly Nicola and Sarah who were very accommodating when we met. I would recommend Apex Radio Systems to any business or organisation at which communication is a key factor to success.” Scott McMenemy – Assistant Bars Manager 
  • Armstrong Team Valley Plant, Gateshead “I was introduced to Apex Communications back in 2011 as part of our quest to improve our internal communications within our Manufacturing process. I can say that I have been extremely impressed with Apex as one of the best companies I have personally dealth with. In a highly specialised communications industry, Apex Radio Systems seized quickly and efficiently a package that was right for us, through their knowledge and expertise and the requirements for ourselves at a very competitive price. I would recommend Apex Radio Systems to anyone who is looking for professional organisation to drive your business to the next level, with a quality service package. Apex helped us create great value for our internal consumers with a smooth transition." Steve Lister – Production and KPO Manager
  • doubletree Double Tree by Hilton Hotel Lincoln “The DoubleTree By Hilton Lincoln is the first purpose built DoubleTree hotel in the United Kingdom. It is a design led, aspiration hotel of real quality. We are inspired by our passion in delivering impeccable unrivalled service and we expect the same from our suppliers. Apex Radios did not let us down. As a new build in five storey environment with Restaurants and Bars being on the fifth floor, communications are vital to the smooth running operation. I contacted Apex Radio who’s help and advice was first class. Their service with regards to after sales help has also been excellent with my contact being more than helpful with my requests. I would recommend them to anyone requiring communication systems.” Andy Cooper- Night Manager 
  • hillton garden inn Hilton Garden Inn Aberdeen “Set in the heart of Aberdeen – the oil capital of Europe- The Hilton Garden Inn Aberdeen City Centre is a new-build 100 bedroom hotel which is part of the Hilton Family of Hotels. As with any business, communication plays a vital role with our day to day operations. Apex Radio Systems Ltd provided many options to meet our requirements, all of which were at lower cost than any of their competitors, and in the case of the model we chose to implement on site, they were a huge 50% more cost effective than other companies approached With quality service and quality products I would recommend Apex Radios to any business looking to improve their communication needs. Andrew Smail- Front Office Manager 
  • kings school tymouth The King’s School Tynemouth “The King’s School Tynemouth covers a large site and it is vital that we have secure and reliable communications equipment to ensure we can provide a safe, secure and happy environment for our pupils and staff to work. We have been using Apex Radio Systems as our Radio Communication supplier since 1998 and with their assistance; we have established a reliable and economical two-way radio system for our school. We teach children from ages of 4-18 and it is important to us to ensure the safety of every one of our pupils, we pride ourselves on having a caring and happy community, and we feel that by having a radio system we are helping to ensure the safety and well being of all our pupils and staff. Ultimately the radio equipment we have from Apex is reliable and most importantly does the job that we require. The products we have purchased from Apex are of high quality and have proved to be extremely durable. On the occasion when our equipment has required servicing I have been impressed with the speed of response from the Apex service engineers, they are reliable, friendly and happy to help. If any other school or college was looking into the possibility of improving communication and health and safety in their premises, I would not hesitate in recommending them to use Apex Radio Systems Ltd.” John McLeod – Facilities Manager 
  • miller & carter Miller & Carter, Wheathampstead, Mitchell & Butlers Group “I have been very impressed with the speed of service and high level communication I have received from Apex Radio Systems, especially Mattew who has helped me every step of the way and answered all my demands. (and believe me I demanded a lot!) The quotes and invoices given were concise and easy to read with all the breakdown explained.. No fine print which I found most refreshing. Due to the professional service given many of the business in my brand have used Apex, and we expect Apex could possibly be used across many brands in the future. The radio mic system we have decided on has been most beneficial to us helping to control the restaurant and Expo during peak shifts allowing us to turn tables quicker, avoid “bottle necking” at peak times and communicating potential issues quickly. I would recommend Apex as the best company to use for professional radio system use.” Derrick Fiddes – General Manager 
  • motorola Motorola “Motorola are delighted that Newcastle based Apex Radio Systems have become Motorola’s Largest UK Dealer for the XTNi Two-way Radio. Their commitment to providing clients with first class products fits in perfectly with Motorola’s product range and Motorola look forward to working with Apex for many years to come.” Phill Bates- Motorola Director of Sales for the Licence free Business of Northern Europe and the Middle East 
  • BUSINESS AGAINST CRIME WHITEHAVEN  “Our radio- scheme (BAC W Partnership) was inaugurated in 2005. A committee was elected and members recruited from the retail and business sector of the town centre. We included eight existing members who had originally set up a very small scheme between themselves using a localized radio provider. There was unprecedented support for the scheme from the business/retail sector and gradually, throughout the following four years, the membership gradually increased, eventually encompassing the evening economy and working in close partnership with the local Police and Copeland Crime & Disorder Partnership. The scheme has gained many prestigious awards including the Action Against Business Crime’s (AABC) ‘Safer Business Award’ in both 2006 @ 2009. Our remarkable achievements and the reduction of crime throughout the town and surrounding areas could not have happened without the financial help, support and friendship we have always had from Jim Curry and his team at Apex Radio Systems Ltd. We were completely dissatisfied with our original radio –link provider and changed to using Apex in 2007. Apex personnel helped us through the change-over period at great expense to themselves (honouring existing contracts) and issued brand new, up to date radios, for our members. A choice of payments to suit individuals is always available and new reception masts were erected that allowed us to include members in the surrounding rural villages as well as the outlying West Cumberland Hospital. To date we have in excess of 125 members. As Business Crime Manager I work with Apex personnel almost on a daily/weekly basis! They never fail to provide a professional and prompt response to all partnership matters including member queries and even help with licensing matters with our local council. They provide new members with paperwork and radios promptly and respond to individual problems personally & immediately. They supply us with regular income based on the number of radios rented and now collect our Annual Subscriptions, thus saving a huge amount of Management time. Our concerns are their concerns! I cannot promote APEX’s services any more highly than by saying that they are ABSOLUTELY EXCELLENT! They are top class in their field of provision. Any radio-link scheme would be fortunate to have them involved!” Anne Lainé - Business Crime Manager BAC W 
  • lady christine M.Y. Lady Christine 4 “I am the First Officer on board M.Y. Lady Christine 4, a 225-foot private superyacht launched in July 2010. Due to the size of the vessel and our operational requirements we require a reliable, proven crew radio system to use on board. Having already worked with Apex for a number of years previously on other vessels, we decided to use them as our preferred supplier for this project. Living and working at sea, we rely on our communications equipment not only for security and routine operational duties, but also for use during emergency training and response. As such it is crucial that our supplier is competent, knowledgeable, responsive and capable of providing timely assistance and support on a worldwide basis. Apex has consistently proven themselves to be capable of fulfilling these criteria time and time again. Based primarily on the French Riviera, we have the choice of other suppliers throughout Europe. Apex has consistently proven to be the most cost-effective option for our needs, even taking into international exchange rates and shipping costs. We will continue to work with Apex, and I would not hesitate to recommend their services to others.”  Chris Layfield - First Officer, M.Y. Lady Christine 4
  • newcastle racing Newcastle Racecourse High Gosforth Park “As one of the busiest leisure, sports and entertainment venues in the North East, we at Newcastle Racecourse and Conference Centre have to ensure our staff are fully prepared for all eventualities. Our first class facilities are open not just on race days but all year round for a variety of different types of events. Because of this we had a major need for two-way radio communications equipment to enable all of our staff to work together safely and efficiently. We made contact with Apex Radio Systems Ltd. After being advised that they also handled the two-way radio communications for another large local sports venue. I am pleased we look that advice as we now have a radio system which covers our whole site and is used by 50 of our stuff to aid with all areas of the operation, with the number of radios being increased to 100 on busy race days. This equipment ensures we can continue to offer our patrons a welcoming and safe atmosphere and the most enjoyable experience when visiting Newcastle Racecourse, whatever the occasion.” Paul Elliott- Operations Manager   
  • scottish business crime centre “The Scottish Business Crime Centre is a non-profit making organisation which is supported by the Scottish Government, the Association of Chief Police Officers in Scotland (ACPOS) and the business community. Apex Radio Systems Ltd has been a valued and active member of the Scottish Business Crime Centre since 2009. The Scottish Business Crime Centre takes pride in the knowledge that our members are quality businesses that offer good value to customers and we strive to provide our partners with the best possible advice in both crime prevention and the products that are available to make our areas safer to visit. In this vein, the SBCC has found that Apex Radio Systems Ltd is a reliable and reputable company who are always quick to respond to requests for assistance. From our experience, the staff are always friendly, very knowledgeable about their product and happy to help whenever they can. In particular, the technical department have proved extremely helpful and supportive of my staff and have always responded very quickly to requests made of them In this regard the Scottish Business Crime Centre is happy to demonstrate our support of Apex Radio Systems Ltd.” Alan Dobie - Executive Director
  • ryder cup  The Ryder Cup and UK Radio Comms "2010 was always going to be a massive year for Celtic Manor, which is why making sure our internal communications were in place well before the Ryder Cup commenced was so important to us.   Apex Radio Systems Ltd. was recommended to us and from early discussions with them, it became clear they fully understood our diverse and quite unique needs.   Apex ultimately provided us with expert advice, a high quality radio communications installation and great value digital two way radio units.   From on-site training to a fast and friendly service whenever we need to speak with them, we would have no hesitation in recommending Apex to any other hotel, resort or business who demands the highest levels of service combined with great value radio systems."   Ian Edwards-  VP Operations  
  • partners against crime Milton Keynes Partners Against Crime – Testimony Apex Radio Systems Ltd “In 2009, Milton Keynes Partners Against Crime put out to tender the radio link scheme, we were looking for a radio company to give us a technically competent analogue radio system that would provide good coverage throughout Milton Keynes and extend to Bletchley. After hearing from all the tenders we decided to award the contract to Apex Radio Systems Ltd, as we truly felt they offered the most comprehensive package, which met our technical, time scale and financial requirements best.  We have not since been disappointed in the decision that we have made. Apex understood what we required and met our expectations upon installation of the new scheme; they worked to a tight deadline and provided excellent service from knowledgeable, competent friendly and professional engineers.  We get regular administrative updates from Apex regarding users on the scheme and can contact them at anytime and ask for assistance knowing that they will provide us with the information we require. For nearly a year Milton Keynes PAC has been working in partnership with Apex and we feel that we made the right decision for our area.  We have a “Shared Revenue” agreement with Apex where a percentage of the monies received from radio hires comes back to Milton Keynes PAC so we can promote sustainability of the scheme and reinvest these funds to benefit the area for all our members making Milton Keynes a fantastic place to shop and spend time, promoting staff and customer safety. In summary, I have found Apex to be a professional and customer driven company to work with, I would not hesitate to recommend them to any other town or city who were contemplating developing an existing scheme or considering a change of supplier. I feel that with their level of expertise, in developing radio link schemes, they could help any area provide a radio system that will really benefit the community by which it is used. In my opinion Apex are committed to working in partnership with local agencies to ensure the service they provide, creates the best possible outcome for the radio users. If you would like to discuss this matter in more detail please feel free to contact me.” Gail Buckland - Partners Against Crime
  • wigan council Leigh Town Centre Management Wigan Council “We’ve been working in partnership with Apex Radio Systems Ltd. for over 6 years and have found them to be a friendly and customer focused company. The company supply the radio communication system for the annual Leigh Town Centre Christmas Light Switch On Event. This is a critical part of our ‘Risk Assessment’ and ‘Safe Working Methodology’, providing the essential communication link between the co-ordinating officers, police, stewards, medical and pyrotechnical teams- without in the event could not take place. Staff from Apex Radio Systems Ltd. will ring us prior the event to enquire what our requirements are and give advice, they will then phone to confirm safe delivery of the equipment and following the even call to arrange the collection and enquire how the event went. The company also helped establish the Leigh Pub and Club Watch Radio Link System; this provides a radio link between the door staff of the different pubs and clubs in Leigh and enables them to speak with one another, the police team in the Town Centre and CCTV staff operating the camera system back in Wigan. Apex Radio Systems Ltd ensures our radio communications requirements are met and our experience is that all their staff are friendly, approachable and customer orientated.” Andrew Sharrock – Township Manager, Wigan Council Janis Maleedy- Town Centre Manager, Wigan Council