Frequently asked questions

VoCoVo has been proven to increase productivity, improve customer service and maximise resources. Don’t just take our word for it, literally thousands of people are using VoCoVo team communications solutions every day, making their lives easier and their customers happier.

In short, no.

Crystal clear, multi-way team communication is just ground-level functionality and VoCoVo smart headset are just part of a family of VoCoVo hardware that combines to bring a voice-led tech layer to operations and service delivery.

VoCoVo has the potential to impact store, backroom and warehouse operations at every level, in every department.  

No.

Instead of competing with Wi-Fi dependent systems, VoCoVo runs on its own frequency dedicated to carry voice communication in a local environment. If your Wi-Fi goes down, no big deal. VoCoVo keeps on running and the show goes on.

An internet connection is required should you want to access additional features such as our insight portal, customisable Call Points and various integrations.

Virtually limitless.

A basic VoCoVo ‘Go’ setup powered by a single Base Unit will cater effortlessly for most small and medium sites.

Repeaters around a single Base Unit amplify the signal into hard-to-reach corners. Whether you need more Base Units or Repeaters will come down to the site footprint.

For enterprise and warehouse scale installs covering vast floor space, you’ll need a Controller Unit able to service around 1,000 headsets across vast, olympic-scale sites.

A single base unit can cover up to 84,000 sq ft however store infrastructure and internal layout can affect this. For retail-park style, open space stores, a base unit typically covers 25,000 sq ft. For high street stores with older buildings we see a base unit cover around 10,000 sq ft.

VoCoVo provides full-duplex capability, allowing six people to be able to talk at one time. This gives colleagues the ability to have multiple conversations at one time without needing to wait for others to finish.