Meet the Team
Jim is our Managing Director and founder of Apex Radio Systems.
Ian, Director here at Apex Radio Systems is responsible for the day to day overseeing of the company activities. He works on developing and implementing new policies, procedures and processes to allow Apex to grow.
Sales & Marketing
Helen is our Senior Sales Executive and her main responsibilities include managing the sales team, dealing with advanced customer requirements and handling larger projects. Helen has worked at Apex for over 14 years, arriving shortly after finishing her BA(Hons) degree from Leeds Metropolitan University.
Hayley is our Sales Support Executive. Her responsibilities include taking care of the Administration for the Sales Department, assisting with day to day tasks and looking after Ofcom within the company. Whilst here Hayley successfully completed her Level 2 Customer Service Practitioner Apprenticeship.
Dominykas is a Computer Science graduate from Newcastle University specialising in all that is web. “Website is a company’s window to the world” so enhancing user experience on our site is the top priority for him.
Sarah is our Financial Controller here at Apex and works within the accounts department. Her main roles include carrying out the day to day tasks including assisting with forecasting and budgeting, liaising with third parties and administering the recording of accounts etc.
Phil is our Senior Account Manager and has worked in the radio communication industry for over 32 years. Phil is predominantly responsible for Account Management and Business Development in Wales and Southern England.
Beth is a member of the accounts department. Her role includes carrying out day to day tasks including credit control, invoicing, and dealing with customer accounts. Beth has previously completed level 2 & 3 NVQs in Business Administration and Customer Service.
Ellie is a member of the accounts team. her role includes carrying out day to day tasks including Short Term Hire, Purchase Orders and Off Hires. Ellie is currently studying for her AAT level 3
Ellie is our Credit Controller and she manages any outstanding debt of the business and collection of finances from our customers.
Her daily tasks consists of answering customer payment queries, negotiating repayment plans and reconciling customer accounts.
Nicola is our Customer Service Supervisor and has worked at Apex for over 20 years now. As well as assisting with Account Management, Nic also takes responsibility for auditing and the management of our company’s ISO European Quality Standard.
Sean is the Project Development Engineer at Apex Radio Systems and has been involved in many different radio systems in his 22-year career. He oversees the design, planning and execution of the installation of our customer's radio systems. He is also responsible for the overall training and development of technical staff within the company.
Allastair is one of our Senior Systems Engineers and has worked in the Two Way Radio industry for more than 30 years. He currently designs, builds and installs our large and complex radio systems including some of our new TRBOnet systems.
Richard is our Senior Systems Engineer and has worked with us for nearly 20 years now. Richard manages difficult and challenging projects & installations. In addition, Richard also deals with new and existing customer’s requirements, developing, improving and often upgrading their radio systems.
Jackson is our Service Technician and has been in the radio business since 2005. Jackson takes care of the engineering side of the jobs and travels all over the country visiting our clients’ sites, completing site surveys, and installing radio equipment.
Billie is our Office Administrator and her role ranges from all office based admin tasks to arranging and renewing legal agreements between our customers and Apex. Billie has recently achieved a qualification in Team Leadership / Management to allow her to progress within Apex.
Andrew is our Hire and Repair Technician, currently managing the throughput of repairs and short term hires. This includes quoting, ensuring adequate stock levels and informing our service team to have the equipment prepared.
Joe is part of our Customer Service Department and is responsible for the preparation of radio equipment and dispatch of sale orders to our customers. Joe is continuously learning new technical skills and is working towards a qualification in Customer Services.
Sam is our Service Technician. Sam’s responsibilities include programming of the radios, dispatching goods, and installation of radio equipment.
Amy is our Office Manager at our Teesside Depot, with experience in Project Management, Marketing and Business Development. Amy is responsible for running our second office in Teesside, assisting with project management, delegating responsibility and reviewing processes.
Jamie has a passion for customer service and joins us as our Sales Administrator in our Teesside Office. Jamie is responsible for stock management of License free radios, handing the purchase orders, customer support and administration.
Laura has recently joined us an Administration Assistant and she is completing an apprenticeship.
Laura’s tasks include all things customer service related, communicating with our suppliers on a daily basis and handling the incoming parcels of the building.